Policies

Shipping

Please Note we only do business in the USA.
All freight, delivery and handling charges are the responsibility of the Purchaser, Client or Customer.All prices quoted will be "Freight On Board", Origination Point from manufacturer, F.O.B. and all pricing quoted shall not include any freight, delivery and handling charges, including loading and unloading and inside and/or special delivery if needed/required.  All freight and/or related charges are the responsibility of the Purchaser.

Warranty and Returns

National Laboratory Specialists provides warranties on all parts and factory workmanship.  The warranty includes areas of defective material and workmanship, provided such defect results from normal and proper use of the equipment.  The warranty for all products will expire one year from date of installation or two years from date of shipment from the manufacturing plant, whichever is sooner.  Glassware is not warranted from breakage when dropped or mishandled.  Merchandise may not be returned to National Laboratory Specialists without NLS written authorization.  Unauthorized returns may be refused.  Contact National Laboratory Specialists Customer Service Department for a return goods authorization (RGA number), return shipping instructions and information on restocking charges that may apply.  

Payment Policy

Prices for Products and Services listed in this site may changes without notice and the current pricing listed will apply.   You represent and warrant that if you are purchasing products and/or services from us, (i) any credit card information you supply is true, correct and complete;  (ii) charges incurred by you will be honored by your credit card company; and (iii) you will pay the charges incurred by you at the posted, prices, including any applicable taxes.  Payment is "at the time of Order" for all E-Store Site orders and "net 30 days" for "project orders and installation".

Registration

To use certain features of this site, you may be required to register with National Laboratory Specialists on the form provided.  You agree (a) to provide true, accurate, current and complete information about yourself as prompted by the sites registration form, and (b) to maintain and promptly update the information you provide to keep it true, accurate, current and complete.  If National Laboratory Specialists has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, National Laboratory Specialists has the right to suspend or terminate your account and refuse any and all current and future use of this site (or any portion thereof).  Our use of any personally identifying information you provide to us as part of the registration process is governed by the terms of our Privacy Policy.  National Laboratory Specialists may cancel or terminate your right to use the site or any part of the site at any time without notice.  In the event of termination, you are no longer authorized to access the part of the site affected by such cancellation or termination.  The restrictions imposed on you with respect to material downloaded from the site, and the disclaimers and limitations of the liabilities set forth in these Terms of Use, shall survive.

Restriction of Liability

National Laboratory Specialists (www.nationallabspecialists.com) is provided "as is" and "as available", without warranty of any kind, either expressed or implied including warranties of merchantability or fitness for a particular purpose.  National Laboratory Specialists will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.  Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the foregoing exclusions may not apply to you.  Check your local laws for restrictions or limitations regarding the exclusion of implied warranties.  National Laboratory Specialists, Inc shall not be responsible for any loss, damage, liability or expense that may accompany or result from us of the link, domain name or graphic banner(s) including but not limited to any computer virus; technical, hardware or software failures of any kind; lost or unavailable network connections; or failed, incomplete, garbled or delayed computer transmissions.  The granting of this permission does not indicate nor should National Laboratory Specialists of any materials on web site containing our domain name or graphic banner(s) or any other intellectual property construe it in any way to represent an endorsement.  National Laboratory Specialists, Inc. controls and operates www.nationallabspecialists.com  from the company's headquarters in Huntsville, Texas, in the United States of America.  National Laboratory Specialists, Inc. in no way implies that the domain name or graphic banner(s) are appropriate or available for use outside of the United States.  If you use materials from locations outside of the United States, you are responsible for compliance with any applicable laws.  Limitation of liability under no circumstances, including, but not limited to, negligence, shall National Laboratory Specialists, its subsidiary and affiliates be liable for any direct, indirect, incidental, special or consequential damages that result from the use of, or the inability to use, National Laboratory Specialists materials, products or services, third party materials, products, or services made available through National Laboratory Specialists, or any part of the National Laboratory Specialists service.  You specifically acknowledge and agree that National Laboratory Specialists is not liable for any defamatory, offensive or illegal conduct of any user.  If you are dissatisfied with any National Laboratory Specialists materials, products or services, or with any of National Laboratory Specialists terms and conditions, your sole and exclusive remedy is to discontinue using the National Laboratory Specialists service.  License to site by posting messages, uploading files, or otherwise providing any material to use for display on the site, you are granting National Laboratory Specialists a royalty-free, perpetual, non-exclusive, unrestricted, worldwide license to:  (1.) Use, copy, sublicense, adapt, transmit, publicly perform or display any such communication.  (2.) Sublicenses to third parties the unrestricted right to exercise any of the foregoing rights granted with respect to the communication.  The foregoing grants shall include the right to exploit any property rights in such material, including but not limited to rights under copyright, trademark, service mark or patent laws under an relevant jurisdiction.

Privacy/Confidentiality/Security

Any and all information collected by National Laboratory Specialists on its customers and visitors remains confidential.  We do not share or sell any information with outside parties.  Email addresses collected from orders are only used for orders and we do not register you on an email list.  If you would like to be on our email list please note in the comments section on the Feedback page. 

At National Laboratory Specialists, we are committed to protecting your privacy.  We use the information we collect about you to process orders and to provide a more personalized shopping experience.  When you order, we need to know your name, email address, mailing address, credit card number or National Laboratory Specialists account number and credit card expiration date.  This allows us to process and fulfill your order and to notify you of your order status and shipping information.  When you place orders or access your account information, we offer the use of a secure server.   The secure service software (SSL) encrypts all information you input before it is sent to us.

Furthermore, all of the customer data we collect is protected against unauthorized access and is never sold, traded or rented to others.  For questions related to updating or changing your account information, please send and email to customerservice@nls-tx.com or call customer service at 936 291-1809.

In addition, please keep in mind that whenever you voluntarily disclose personal information on-line, for example:  on message boards, through email or in chat areas - that information can be seen, collected and used by others.  Through www.nationallabspecialists.com , you will be introduced to a variety of third-party vendors and sites.  The privacy policies of these third parties are not under our control.  The use of any information that you may provide to any third party will be governed by the privacy policy of the operator of the site that you are visiting, which may differ from ours.  

In addition, in some cases these third parties may share the information that they collect about you with www.nationallabspecialists.com .   If you have any doubts about the privacy of the information you are providing, you should read the privacy policy of the site you are visiting via a link from that sites home page or elsewhere.  If you cannot find the sites privacy policy, or if you are uncertain about the entity to whom you are providing your information, you should contact that site directly for more information.

This site may include a variety of features, such as bulletin boards and chat rooms, which allow feedback to www.nationallabspecialists.com  and real-time interaction between users, and other features such as personalized home pages and email  services that allow users to communicate with others.  Nationallabspecialists.com does not control the messages, information or files that others may provide through the site.

It is a condition of your use of the site that you do not:

	Restrict or inhibit any other user from using and enjoying this site.
	Use the site to post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law.
	Use of this site to post or transmit any information, software or other material which violates or infringes upon the rights of others, including material which is an invasion of privacy or publicity rights or which is protected by copyright, trademark or other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or right holder.
	Use this site to post or transmit any information, software or other material that contains a virus or other harmful component.
	Use this site to post, transmit or in any exploit any information, software or other material for commercial purposes, or which contains advertising.

You understand that National Laboratory Specialists has no obligation to monitor any bulletin boards, chat rooms, or other areas of the site through which users can supply information or material.  However, National Laboratory Specialists reserves the right at all times to disclose any information as necessary to satisfy any law or regulation related to this site.   

Linking Policy

National Laboratory Specialists grants a non-exclusive, limited license (the "License") to the owners of any web sites who place a text link containing our domain name or a link containing the graphic banner(s) on their sites.  ("Owners") to display our trademark(s) contained in our domain name and the graphic banners(s) to develop a link between their sites and http://www.nationallabspecialists.com . Links to http://www.nationallabspecialists.com   or the use of a text link containing the graphic banner(s) below are forbidden.  The materials on the www.nationallabspecialists.com  site shall not imply any association with or relation to National Laboratory Specialists or imply in any way that any materials from http://www.nationallabspecialists.com  are maintained within nationallabspecialists.com. 

No changes or modifications to the domain name or graphic banners(s) may be made.  Use of the domain name or graphic banner(s) for purposes other than linking to http://www.nationallabspecialists.com  is expressly forbidden.  The domain name and graphic banner(s) must not be used or associated with any obscene, scandalous, inflammatory, pornographic, indecent, profane, defamatory or unlawful site or materials in any way, or in any manner that would adversely affect the name, reputation and goodwill of National Laboratory Specialists and its products.  National Laboratory Specialists retains and reserves all rights in and to National Laboratory Specialists trade names, trademarks, and logos, copyrights and all other intellectual property with respect to the domain name and graphic banners(s).  National Laboratory Specialists reserves the right to cancel the permission at any time and for any reason.  Upon receipt of such notification, use of the domain name and graphic banner(s) must cease and the link between the web sites must terminate.  Use of any other trademarks, trade names, graphic banners, copyrighted material or any other intellectual property of National Laboratory Specialists for any purpose is expressly forbidden.

National Laboratory Specialists may at any time revise this Linking Policy.  You are bound by any such revisions and should therefore periodically visit this page to review the then-current Linking Policy to which you are bound.

Links to Other Web Sites

www.nationallabspecialists.com  contains links to other web sites.  We are not responsible for the content, accuracy, or opinion expressed in such web sites, and such web sites are not investigated, monitored or checked for accuracy or completeness by us.  Inclusion of any linked website on our site does not imply approval or endorsement of the link web site by use.    If you decide to leave our site and access these third-party sites, you do so at your own risk.

Export Control

Please Note we only do business in the USA.
The U.S. export control laws regulate the export and re-export of technology originating in the United States.  This includes the electronic transmission of information and software to foreign countries and to certain foreign nationals.   User agrees to abide by these laws and their regulations - including but not limited to the Export Administration Act and the Arms Export Control Act - and not to transfer, by electronic transmission or otherwise, any content derived from our Site to either a foreign national or a foreign destination in violation of such laws.

 

Copyright and Trademarks

Copyright and Trademarks nationallabspecialists.com contains material that is protected by international copyright trademark and other intellectual property laws.  You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way material form the Site including code and software.  You may download material form the site for your personal, non-commercial use only, provided you keep intact all copyright and other proprietary notices.  "National Laboratory Specialists" is a registered trademark of National Laboratory Specialists, Inc.  Other products and company names mentioned on the site may be trademarks of their respective owners.  Risk of loss to all items purchased from National Laboratory Specialists (www.nationallabspecialists.com ) E-store are made pursuant to a shipment contract.  Risk of loss and title for such items pass to you upon our delivery to the carrier.

Disclaimer

Prices are subject to change and availability.  

At National Laboratory Specialists, we try very hard not to make mistakes, however, we are human.  Therefore, it is possible our website may contain errors.  If you think you have found an error please contact us and we will take immediate action to correct it.  

Other

This agreement constitutes the entire agreement between National Laboratory Specialists and you with respect to the subject matter contained in this agreement and supersedes all previous and contemporaneous agreements, proposals, and communications, written or oral.